A clear look at where our puppies begin, how they are cared for, and the support available as they become part of your family.
A clear look at where our puppies begin, how they are cared for, and the support available as they become part of your family.
A transparent look at your puppy’s beginning
Get to know the people and practices behind your puppy’s start, from family homes and veterinary care to training, travel, and support after homecoming.
Where the story begins
Charlotte Dog Club brings care professionals, guardian families, and trusted licensed breeders together around the wellbeing of parents and puppies.
Family homesOur guardian families raise parent dogs as members of their homes. Charlotte Dog Club oversees health, care, and breeding, with regular visits and evaluations of guardian homes.
Our program describes DNA and genetic testing, OFA testing, and veterinary approval of parent dogs. Pairings are planned with health, temperament, and structure in mind.
Read about our breeder selection, our story, and our responsible breeding approach.
The health file
Our current health guarantee explains qualifying congenital and hereditary conditions, age-based puppy credits, and the steps families must follow. Read the complete policy before making a decision.
The guarantee provides replacement-puppy credits, not reimbursement of veterinary bills. Previously issued warranties follow their original terms.
Read the complete 12-Year Health Guarantee →The first days together
Before going home, puppies receive veterinary health checks, age-appropriate vaccinations, deworming, microchipping, and fecal testing. Family-home experiences and structured socialization help introduce them to everyday life.
Our puppy care team answers feeding, care, and health questions after homecoming. The current pet-insurance page describes Fetch; insurance is a separate agreement with the insurer.
From your first questions to your first days home
Knowing what to ask makes it easier to prepare. Our published guides explain puppy origins, early care, and the people you can turn to as you plan your next steps.
Our FAQs explain why we ask about puppy parents and their lifestyles: to help match a puppy with a suitable home.
Learn how referrals and personal meetings help shape our breeder partnerships and shared care standards.
Veterinary checks, microchipping, fecal testing, vaccinations, and deworming are described in our puppy-origins guide.
Client care helps coordinate pickup, personal nanny flights, or driving delivery. Discuss arrangements with the team.
Puppies experience family-home activity, gentle handling, and structured socialization before joining their new families.
Puppy Preschool is a separate program that works on housebreaking and crate-training foundations.
The puppy care team can help with feeding, care, and health questions after your puppy comes home.
Homes for Life offers a vetted rehoming process when a family’s circumstances change.
Chapter 03 · The path home
Choose from local pickup, personal nanny flights, and driving delivery. A trained team member accompanies your puppy during the delivery services described on our site.
See delivery options →Our separate training program introduces housebreaking routines and crate-training foundations. Ask the team about availability and the program that suits your puppy.
Explore Puppy Preschool →If you can no longer keep your puppy or adult dog, contact us about the vetted rehoming process. Applicants are contacted directly when a dog is available. The program does not charge a rehoming fee or provide refunds or compensation to the original family.
Learn about Homes for Life →Chapter 04 · The family field guide
Explore our guide to reading your puppy’s signals.
Read about building a positive relationship with the crate.
Explore our introduction to first-year vaccination care.
Look ahead to the stages of growing and learning together.
Transparency FAQs
Start with the questions families often ask. Each answer links to the fuller care or policy information.
Our guardian-family and breeder pages describe puppies growing up in family homes, with daily interaction and early socialization. Charlotte Dog Club provides oversight and evaluates guardian homes. Meet our guardian-family program.
Our puppy-origins guide describes referrals from existing trusted partners followed by personal meetings to assess shared care standards and animal-welfare values. Read about breeder selection.
The puppy-origins guide lists veterinary checks, age-appropriate vaccinations, deworming, microchipping, fecal testing, and structured socialization. Review the preparation described in our guide.
The current 12-Year Health Guarantee provides age-based replacement-puppy credits for qualifying hereditary life-threatening disease or disability, subject to its conditions and exclusions. It does not reimburse veterinary bills. Previously issued warranties follow their original terms. Read the full policy.
Yes. The current guarantee requires qualifying accident-and-illness insurance from the day your puppy goes home, maintained continuously for the first six months, with proof available on request. Confirm the terms that apply to your purchase with the team. Review the requirements.
Yes. Our delivery page describes pickup, personal nanny flights, and driving delivery. Puppy Preschool is a separate program for early training foundations. Contact the team to discuss arrangements and availability.
Our puppy care team helps with feeding, care, and health questions. Client care helps with order and travel arrangements. Find the right support team, or explore all Charlotte Dog Club FAQs.
Contact the team about Homes for Life, our vetted rehoming program. Review the program details, including its application process and the absence of refunds or financial compensation to the original family.
