We do strongly recommend that you continue to feed your puppy Pro Plan Puppy. If you choose to change brands, please do NOT do so during the transitional period (first 10 days). We would like it if you fed the puppy the way we fed him/her at the club. Your puppy needs to have protein for proper development, make sure that if you choose to change brands DO NOT feed a vegetarian food. Start with 75% Pro Plan with 25% new food for 3 days. Next, 50% Pro Plan with 50% new food for 3 days. Next, 25% Pro Plan with 75% new food for 3 days. We also recommend placing your puppy on a prebiotic during the change in food, because oftentimes a change in diet can affect their little bellies.

You need to call our puppy care team (704) 781-7639. Be aware that puppies are like babies and need to be fed every 2 to 3 hours. Furthermore, small breeds are different than larger breeds, so they need to be handled differently. Allow your pup to have 24/7 access to their dry kibble food. Over-eating is rare among small breeds. In addition to their hard food, it is recommended to give your pup rotisserie chicken or yogurt, to entice your pup to eat. Sometimes, small breed puppies deal with the loss of their appetite because of the change of their environment. Please, keep in mind that the encouragement you give your pup during the transition is not causing bad habits. We recommend a high protein diet that has proven to have effective results during the transition period.

Purina pro Plan puppy is what we feed the majority of our small breed puppies.

Abide by our recommended feeding. In addition to that: 1 hour after meals, you need to syringe your new puppy 9cc (3syringes) of just baby food/karo. Specific directions will be on your care video and on your take-home sheet. If you don’t think your puppy is eating enough, please reach out to our 24 puppy care line (704) 781-7639.

Generally, small-town vets are the best and they are more educated. You can find a good one through recommendations. You can search for reviews on google and see what other clients are saying. We do not recommend large chain hospitals, our clients have had very disappointing experiences and we want your new puppy to have the best possible Vet experience. We do not cover any warranty claim from Banfield Pet Hospitals (Petsmart) or Thrive (Petco). We have made this decision based on the fact that our clients have had disappointing experiences with them in the past and we want all of our puppies to have a positive Veterinarian experience.

If you believe something is wrong with your puppy then you are to notify us ASAP. Keep in mind that we do not reimburse for vet bills, we will be glad to advise you to the best of our ability. Please, read our health warranty over in its entirety.

When puppies change environments it is very stressful. When pups are under stress their immune system drops and they can be more susceptible to things such as coughing or sneezing. It’s important to make sure your puppy is getting enough sleep and food during he first 10 days in your home. The Dog Club will also send you home with Probiotics to help your puppies immune system. Green discharge or lethargic mood may indicate a serious problem. If you are concerned about your puppy, call us or your veterinarian immediately.

Safeguard is a dewormer. We will send you home with pre-dosed syringes to administer. It is good practice to do a preventative round of dewormer whenever there is an environmental change. Give the entire syringe orally, refer back to the take-home video on how to properly administer.

You will be sent home with some preventative meds. Follow all directions on the take-home paper and call us if you have any questions.

When you adopt your puppy he/she will be up-to-date on all vaccinations. It is important that you finish out the vaccinations. Puppies will continue to get vaccinations until around 16 weeks of age. Show your veterinarian the vaccinations that we have administered. They will be printed on the invoice and your veterinarian will advise you when the next vaccinations should be administered.