Delivery Options


We welcome our new puppy parents to come to our home in Cleveland, NC to pick up their new addition. We are located just North of Charlotte, near Lake Norman. It will be our pleasure to provide you with a memorable and educational adoption experience.

In Lieu of COVID-19 we will be doing all puppy pickups as care side adoptions to ensure minimal contact for you and for our team members. If you have any questions about transition feeding, puppy care, ad-on options, etc, please have your questions ready when you get to the club and we will take the time to care for your needs over the phone. Once you arrive at the club please have your photo ID ready and give us a call at 704-761-6389 ext 5. An adoption expert will go over your paperwork, answer questions and bring your new baby.

By Appointment Only:

1800 Amity Hill Rd
Cleveland, NC 27013



Due to COVID we can not fly to California

Your puppy will have its own personal nanny through the entire travel/flight experience that you can stay in contact with throughout the process. Your puppy will be the nanny’s carry on and will always be safe by their side. We will accommodate your schedule to the best of our ability. With the personal nanny experience, you can rest assured that your puppy has one-on-one attention.
*Short-nosed pups are eligible for this options ex: French Bulldogs, Shih Tzu.
Due to Covid and lack of flights. We are not flying to California.


One of the trusted team members of the club will personally drive your puppy to your home or a public location that is convenient to meet. This service ensures that your puppy is always under the care of a trained team member and will be safely delivered to your door.
*Travel days and times will need to be pre-approved by driver and management.


Shipping Restrictions

Please visit our shipping restrictions page.

The Club Commitment

It is our promise to put your puppies welfare as our top priority.  That is why we have 24 hour on-site team members to care for your puppy everyday. We are committed to ensuring your new puppy is healthy and ready to join your family. 

10 Year Health Guarantee

Offering our clients a memorable adoption experience; our 10 Year Health guarantee comes with every pup.  If there is something that later comes up as a hereditary or congenital concern, you will have the peace of mind in knowing that we will stand behind your puppy. Welcoming a new family member into your home is an exciting journey, and we want to provide you with the utmost confidence in your adoption.

Full Terms of Guarantee

Dedicated Partner Breeders

We value the trusting relationship we have with our partner breeders who share our dedication and commitment to providing clients with healthy and socialized puppies. The health & welfare of our puppies is the top priority. When we visit their homes, it warms our hearts to see their devotion to the exercise, socialization, and exceptional veterinary care of their dogs.

We have a zero-tolerance for substandard breeders.

Up to 10 Year Health Guarantee

Welcoming a new family member into your home is an exciting journey and we want to provide confidence when you take one of our fur-babies home!