CUSTOMER CARE

PUPPY AGENTS

(704) 951-7674

When to Contact:

  •  Schedule a time to pick up your puppy
  •  Ask questions about how-to-adopt a puppy
  •  Get additional info about a puppy of interest
  •  Discuss details about your order
  •  Add options to your order
  •  Ask about financing options

CUSTOMER CARE

(704) 951-7674

When to Contact:

  •  Return one of our check calls
  •  Ask feeding & care questions
  •  Ask any questions after receiving your puppy

OUR ADDRESS

1800 Amity Hill Rd
Cleveland NC 27013

(by appointment only)

PUPPY HEALTH EMERGENCY

(704) 951-7674 (Available 24/7)

Please only call this number, regarding urgent health concerns.

The Club Commitment

Our 24-hour on-site staff is always working to help nurture our pups through each step of their upbringing. From birth to placing your new puppy in your arms, a member of our team will be providing your new puppy and you The Club Commitment every step of the way.

10 Year Health Guarantee

Offering our clients a memorable adoption experience; our 10 Year Health guarantee comes with every pup.  If there is something that later comes up as a hereditary or congenital concern, you will have the peace of mind in knowing that we will stand behind your puppy. Welcoming a new family member into your home is an exciting journey, and we want to provide you with the utmost confidence in your adoption.

Full Terms of Guarantee

Dedicated Partner Breeders

We value the trusting relationship we have with our partner breeders who share our dedication and commitment to providing clients with healthy and socialized puppies. The health & welfare of our puppies is the top priority. When we visit their homes, it warms our hearts to see their devotion to the exercise, socialization, and exceptional veterinary care of their dogs.

We have a zero-tolerance for substandard breeders.

Up to 10 Year Health Guarantee

Welcoming a new family member into your home is an exciting journey and we want to provide confidence when you take one of our fur-babies home!