Travel Arrangements


We welcome our new puppy parents to come to our home in Cleveland, NC to pick up their new addition. We are located just North of Charlotte, near Lake Norman. It will be our pleasure to provide you with a memorable and educational adoption experience.

By Appointment Only:

1800 Amity Hill Rd
Cleveland, NC 27013



If you live outside of our area, our responsible team will ensure that you have everything you need to smoothly pick up and transition your puppy into your home. It is our top priority to make sure your puppy has a safe flight from our home to yours. We will accommodate your schedule to the best of our ability. Your puppy will receive the first available direct flight to your closest international airport. Our team will personally hand your puppy to a trained airline professional and track your puppy until it is in your arms.
*Short-nosed pups are not eligible for priority flight.


Your puppy will have its own personal nanny through the entire travel/flight experience that you can stay in contact with throughout the process. Your puppy will be the nanny’s carry on and will always be safe by their side. We will accommodate your schedule to the best of our ability. With the personal nanny experience, you can rest assured that your puppy has one-on-one attention.
*Short-nosed pups are eligible for this options ex: French Bulldogs, Shih Tzu.


One of the trusted team members of the club will personally drive your puppy to your home or a public location that is convenient to meet. This service ensures that your puppy is always under the care of a trained team member and will be safely delivered to your door.
*Travel days and times will need to be pre-approved by driver and management.

Shipping Restrictions

Please visit our shipping restrictions page.

The Club Commitment

It is our promise to put your puppies welfare as our top priority.  That is why we have 24 hour on-site team members to care for your puppy everyday. We are committed to ensuring your new puppy is healthy and ready to join your family. 

10 Year Health Guarantee

Offering our clients a memorable adoption experience; our 10 Year Health guarantee comes with every pup.  If there is something that later comes up as a hereditary or congenital concern, you will have the peace of mind in knowing that we will stand behind your puppy. Welcoming a new family member into your home is an exciting journey, and we want to provide you with the utmost confidence in your adoption.

Full Terms of Guarantee

Dedicated Partner Breeders

We value the trusting relationship we have with our partner breeders who share our dedication and commitment to providing clients with healthy and socialized puppies. The health & welfare of our puppies is the top priority. When we visit their homes, it warms our hearts to see their devotion to the exercise, socialization, and exceptional veterinary care of their dogs.

We have a zero-tolerance for substandard breeders.

Up to 10 Year Health Guarantee

Welcoming a new family member into your home is an exciting journey and we want to provide confidence when you take one of our fur-babies home!